Terms & Conditions

Last Updated: 27 October 2025

1. Introduction

Welcome to Nindhaara (“we”, “us”, “our”). We are an e-commerce platform where customers can purchase premium bedsheets, dohars, quilts and home linen products. By accessing or using our website, you agree to comply with these Terms & Conditions.

2. Eligibility & Account Registration

  • You must be at least 18 years old to make a purchase.
  • You agree to provide valid information such as full name, email, mobile number, and delivery address.
  • You are responsible for your account, password confidentiality, and all activity under it.

3. Product Information & Pricing

  • All images are for representation purposes; colors may slightly vary due to lighting or screen settings.
  • We reserve the right to modify product prices, descriptions, offers, and stock availability without notice.
  • In case of pricing errors or technical glitches, we may cancel your order even after payment.

4. Order Process & Payments

  • Once the order is placed, you will receive an order confirmation email/SMS.
  • Payment Methods: UPI, Debit/Credit Card, Net Banking, Wallets, or COD (if available).
  • Orders may be cancelled if payment is not completed or fraudulent activity is suspected.

5. Shipping & Delivery

  • Delivery timelines may vary depending on location and courier service.
  • Delays due to weather, strikes, lockdowns or courier issues are beyond our control.
  • Incorrect addresses or unavailability of customer may lead to failed delivery.

6. Return, Refund & Replacement Policy

No Return / No Exchange / No Cancellation Policy
  • Only manufacturing defects or wrong product delivery will be considered for replacement.
  • Defect must be reported within 48 hours of delivery with clear photo/video proof.
  • Used, damaged, washed or tag-removed products will not be accepted.

7. Order Cancellation Policy

  • Orders cannot be cancelled once shipped.
  • If cancelled before dispatch, refund (if applicable) will be processed to the original payment method.

8. Intellectual Property Rights

All logos, images, designs, content, and trademarks displayed on this site are owned by Nindhaara. Any unauthorized copying, resale, or distribution is strictly prohibited.

9. User Conduct & Prohibited Activities

  • No use of fake identity or fraudulent transactions.
  • Do not misuse site elements, attempt hacking, or use automated systems (bots) to access data.

10. Third-Party Links

Our website may contain third-party links. We are not responsible for their content, safety or policies. Use them at your own risk.

11. Limitation of Liability

  • We are not responsible for allergic reactions, color fading or fabric mishandling by users.
  • We are not liable for indirect or accidental damages like loss of data, revenue or personal injury.

12. Indemnification

You agree to indemnify and hold Nindhaara harmless from any claims or expenses arising from your misuse of the website.

13. Privacy & Data Protection

Your personal details are protected with privacy standards. We do not sell or share customer data without consent.

14. Governing Law & Jurisdiction

These Terms are governed by Indian law. Any dispute will be handled in courts located in [Your City/State].

15. Contact Information

For any assistance regarding your order, please contact:
📧 support@nindhaara.com
📞 +91 9881116600