Privacy Policy

Effective Date: 27 October 2025

1. Introduction

Nindhaara (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, store, and safeguard information when you visit or purchase our handcrafted textiles, including bedsheets, dohars, quilts, and more.

2. Information We Collect

  • Personal: Name, email, phone number, shipping/billing address.
  • Payment: UPI, Cards, or Net Banking (processed securely by compliant payment gateways; we do not store full card data).
  • Automatically Collected: IP address, browser/device info, cookies, and analytics data.

3. How We Use Information

  • To process orders, payments, and delivery notifications.
  • To improve customer service and enhance your experience.
  • To send order updates or promotional emails (with consent).
  • For fraud prevention, legal compliance, and data security.

4. Cookies & Tracking

We use cookies to remember your cart, personalize browsing, and analyze performance. You may disable cookies in your browser, but some website features may not function fully.

5. Data Sharing

We never sell or rent your personal data. We only share limited information with:

  • Courier partners (for product delivery).
  • Payment gateways (for secure payment processing).
  • Marketing tools/newsletters (if you subscribe).
  • Government authorities (when required by law).

6. Data Security

  • HTTPS/SSL-secured website.
  • Encrypted passwords and restricted data access.
  • Payments handled via PCI-DSS compliant gateways (e.g., Razorpay, PayU).

7. Your Rights

  • Access, update, or delete your personal data.
  • Opt out of promotional communications.
  • Manage or delete cookies via browser settings.

8. Children’s Privacy

Our services are not designed for individuals under 18. We do not knowingly collect personal information from minors.

9. Data Retention

We retain your information only as long as necessary to complete orders, fulfill legal obligations, and maintain business records.

10. International Transfers

If data is processed outside India by our service providers, we ensure secure data transfer and compliance with data protection laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of our website after changes indicates your acceptance of the revised terms.

12. Contact Us

For privacy-related queries, please contact us at:

Note: This policy serves as a general template and should be customized for your specific payment gateway, hosting, and logistics processes.